In response to the manager of Clayton Storage at Galloway location
March 30, 2021
My name is Maria Carvalho and I wrote a review on March 18/21. My issue it is with that location on 6 W Jimmie Leeds Road, Galloway, NJ 08205 Phone number 609-748-1800. My unit is 131 and I stand for what I wrote on my previous review and it is the right location. I spoke to Erica at that location and it was a very unpleasant phone call and also I HAD TO CALL A DIFFERENT LOCATION TO GET DONNA " (the manager)PHONE NUMBER BECAUSE ERICA HANGED UP ON ME. My husband took the call over not a friend as she stated. Donna didn't want to go over any further with me about the auction fee of $75 I was charged. Erica said I was ok and fine since I paid on March 6/21. She clearly stated I was on time when I made my payment before March 10th. I have all the notes and I'm ready to show to anyone who wishes to see it. You didn't want to speak about or try to understand to resolve it, Donna. Instead, you told my Husband Geraldo, "this is what it is and he has to pay cash, money order or credit card to be able to take my things out of the storage" , as we are not dealing with business like yours any longer. I'm going to make sure to do so and I will make sure people knows what kind of business Clayton Storage at Galloway location is all about. This is the location Donna and Erica and you know it.